Restaurant tries to scam customers, yet they still give a 20% tip?
Pretty sure the waitress wasn’t the one who fucked with the register. Probably the restaurant trying to ensure they don’t have to pay the difference if the tips come up short and leave the staff below minimum wage.
You think place like that distributes tips honestly?
Yep, that’s a solid 0% for me
Yeah that restaurant owner will certainly learn from the fact that they don’t legally have to pay their servers minimum wage and you still paid the owner what they would have gotten whether or not the server got a tip
As another commenter said, in this situation pay the server in cash, and then review the restaurant badly everywhere you can
They also paid it on the tax. Supposed to figure off the subtotal
The solution is to never step foot in the restaurant again not punish the server.
Thank you! I am just one server do not punish me because you hate the tipping culture of America! Don’t like it, like you said, don’t go to a damn restaurant then! Easy peasy!
Don’t punish another person for your thoughts, feelings, etc about the situation of tipping, it’s not their fault, it’s yours for not tipping them because “you don’t agree” then go to damn McDonald’s!
I’ve never worked as a server but I did date one long ago who said something to the effect, “that $5 means more to her than you” and while I was not nearly as financially stable back then, that idea has stuck with me.
An extra isn’t going to make or break my day but it could make someone else’s day.
Another way I’ve been thinking about this is how for a brief moment you someone’s “boss.” If you’ve ever complained about unfair compensation what does it say about you that you’re using than brief moment of power to be what you hate.
I agree! $5 to you might not mean much but to a server it would mean everything. It makes up for bad tippers or worse the no tippers at all. The little things makes servers day honestly!
And yeah, but I am not truly “their boss” it’s more that I have to deal with unsatisfying customers, intake orders of food and beverage vendors, and ensuring all customers are satisfied plus doing my server role… so honestly, it’s me dealing with all the issues but still having tables. I love my place of work and will never leave since I make like $3-4k a month as a server and that’s like 1/2 of what I was making as a teacher full time but some customers are the worst and would rather get paid less than dealing with them honestly…
I went to a restaurant recently with my wife for our anniversary. Had great reviews on Google Maps above 4.5 stars. Yes I know this should not be the only indicator of a good experience, but the food sounded good and it was in a neighborhood we don’t often go to. Something new.
When we got the bill, the server came to us and skipped past the food prices to the tip screen immediately. That should have been my red flag to stop and ask why she did that, but I didn’t. I tipped 20%, then later found out that they already included that in the bill. So I tipped 20% on top of the total that already included 20%. Needless to say I won’t be going back.
I call and complain for crap like this all the time now. I make sure to let them know I bitch to all my friends and coworkers about it too.
My latest crusade is restaurants that put 4% service fees to help pay for people’s health insurance. Just raise the price on the individual items on the menu. Making me math out what you are actually charging like that is bullshit.
Smart businesses know that the key is “customer retention” and they don’t screw you. Dumb businesses operate on “one and done”. “We’ll screw them and they probably will never come back”
It wasn’t the business that did this. It was the server looking for a one time bonus.
Tips in the US must be entirely out of control. In my experience, 10% is for good service, above for rare exceptional and less if you weren’t entirely satisfied. Not even printing anything below 16 is insane.
Tipped minimum wage in the US is $2.13/hour, hence the reason for the high percentages.
Oh right i forgot about that. That’s insane as well; minimum wage should be… well, minimum, obviously; for everyone.
Sad thing is regular minimum is only $7.25 at the federal level. This country absolutely despises it’s workers.
That’s the true problem, federal minimum wage hasn’t changed in decades despite the inflation and costs over the years! That’s the true problem!
Idk where you are living but in MN it’s $11.10/hr plus tips. I get paid more because I am an assistant manager as well so $15/hr plus my tips as a server. I make almost 3X more than when I was a teacher working full time and I have half as many hours…
Stop tipping!!! no more
Stop tipping culture. If you just stop tipping people who rely on tips, you just make their lives much harder
Ok genius, tell us how to stop tipping culture without stopping tipping?
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Try to avoid services that rely on tipping? Don’t go to restaurants or order food delivery where you’re expected to tip.
I understand it’s not an easy thing to fix, and I sure as hell dont have the solution, but not tipping someone who is relying on tips is just a dick move
Part of the problem is that it’s considered the customer’s responsibility. The real dick move is on the employer not paying a decent wage.
Complain loudly while you tip?
I think the only chance this will work is moving somewhere it’s not a thing.
I like tipping. The service is better, and servers are paid more than they would be without it.
No because I live in Australia where the govt forces restaurants to Pay their staff in full rather than outsource their wages to the customers directly.
Edit: Pay, not Pauly.
Pauly must be busy.
Wow must be cool living somewhere completely irrelevant to this post!
we’re in a section called “shitpost” and you’re complaining about quality? also - its related by “tips”, but maybe you just wanted to practise your sarcasm.
I’m surprised no one mentioned that a lot also calculate the tip after applying taxes.
Example: Meal was $40, then a 20% tip would be $8. But if taxes were $4 (making the total bill $44), then the receipt would show $8.80.
I don’t tip on tax.
But on the flip side if I receive a discount of some sort, I tip on the pre-discount amount.
Makes me wonder how many servers out their think their customers are being cheap because they only tipped X% when in reality they actually tipped 15% or whatever before tax.
I got chewed out on reddit once for being “cheap” because I said tip before the tax. Guy was super pissed over what amounts to a difference of cents. Went off on a huge rant belittling me like I admitted to murdering puppies…
Like… Dude, if your whole life comes crashing down over 40¢, to the point that’s your reaction, maybe there’s a much bigger problem going on here?
Yeah, you shouldn’t tip on the tax, that has nothing to do with the food or service.
Sorry to inform you, but I’ve been told recently that 20% is now considered bare minimum and cheap. Yes, I eat out a lot less accordingly.
Which is insane, it’s a percentage, compensation for inflation is baked in.
Wait so you get scammed but still give 20% tips? This would be an automatic 0% tip
Yeah, what’s likely happening here is that the tip numbers were calculated off the subtotal intentionally. So say you buy a “happy hour” drink and it is $3 instead of $6, they tip is calculated before the “discount”.
Their machine could have actually been wrong, but using a total before discounts seems more likely.
On the surface, I can understand this. It’s not the server’s fault that they got the happy hour rush when everything is 50% off. If anything, they had to work harder because it was busier. Why punish them for that extra work with lower tip calculations? The drinks aren’t any easier or faster to pour just because they’re half off. It should at least be transparent, but I at least understand the reasoning.
What does bug me is when the tip calculations are based on the after-tax total. Fuck that, I’m already getting taxed 10% on this, you don’t need your 18% calculated from that extra 10%.
I’ll meet you half way, we’ll not suggest you pay tips on taxes, but you will pay a $2.99 dining room fee to use our facilities. You can avoid this by doing pick up with a $1.99 convenience fee.
No deal.
*Goes to the place across the street with no BS fees.
Perfect, then I don’t waste my time, table, and food waiting on someone who won’t tip vs someone who will.
I agree if you don’t like it, don’t go there, stop punishing others based off your beliefs.
“punishing others based off your beliefs”
Lmao, the sense of entitlement from this one…
“ punishing others based on your beliefs”
Said Osama bin Laden when he planned to fly planes into American buildings… and every other Muslim who supported his attack on Americans… (entitlement?)
“Based on beliefs”, can mean more than what you think… I meant if you don’t believe in tipping culture then fucking don’t that’s your belief but don’t punish servers due to that… basically, just fuck straight off… golden rule, don’t fuck with people who serve you food…
Watch the movie “Waiting” and then get back to me…
I don’t really follow this reasoning, so a drink cost X but you calculate Y because at other times it costs Y.
So if you go to a cheap restaurant you increase your tip because the restaurant next door has higher prices? The staff in the cheap restaurant works just as hard, maybe harder.
This whole tip thing need to die ASAP. If everybody just stopped tipping staff would get a normal pay or a better paying other job. But if you don’t tip, how do you show appreciation?? Well, do you tip your wife when she does something nice for you?? No, so people can show appreciation without money.
Wow! Servers are providing a service of waiting on you when you could have made your own food at home without “tipping” your wife. That comparison is asinine and doesn’t belong in your comment. Vastly different!
And the previous commenter stated just because you got $100 worth of half off drinks so $50, you shouldn’t tip off the $50. Drinks were the same, service was the same, etc. just because you have a discount doesn’t mean you had “discounted” service therefore, should still tip off the TOTAL BEFORE DISCOUNTS!
I agree tipping culture needs to die but in America where I was a teacher for years and now make more money as a server with half the hours shows the broken systems of America. Something has to change and not tipping your server isn’t going to do anything but hurt a fellow human trying to just get by like themselves!
Want change? Go to the govt, create a bill, talk to reps for your state, but stop punishing servers for your selfish beliefs and actions! Don’t like it, don’t go out! Want change, then do it!
Go to the govt? Really? In Japan there is no tipping culture, in fact a tip is seen as an insult. Do you really think that has anything to do with their government? Well maybe the exception is that the US allows this BS by not having a decent minimum wage for any job.
Second you completely ignore parts of my response, so if you need to tip the full amount, why is is fair to tip lower at a cheaper restaurant? These people work just as hard.
But let’s go even deeper, you say I’m selfish because these people provide a service? So what? My mailman provides a service, the roadworker that fixed the road I use every day provides a service? Why is tipping even a thing? I need to pay extra for someone doing the job they got hired for?
Wow! I can’t even get into this since you are in Japan and never would understand, even if you wanted to, we can switch lives for a month then you can understand how fucked up the US is with providing for their citizens.
But you would know the most since US fucked your country over the with your surprise attack on Pearl Harbor then we “A bombed” you, (don’t agree) but you out of everyone should know how fucked up America truly is…
Also, PUBLIC SERVIANTS are state owned workers with benefits and pensions… servers have NOTHING of the sort… but I also give them a Christmas gift because I feel bad, but legit get paid more than me so again, not the same! They have state benefits and pensions, we relay on people to be GREAT people to tip for service. If you don’t want that service go thru McDonald’s and fuck off!
I’m not from Japan, I’m from Europe. I understand how fucked up the US is for regular hard working people. That is why those people should be paid a living wage, not depend on the kindness of people tipping. This entire system needs to be replaced, and it can start from either the government or people refusing to tip. If people stop tipping wages are going up, or restaurants basically can’t find people willing to do it anymore.
Tipping is a holdover from slavery. It’s a way to control service workers.
This doesn’t mean that you shouldn’t tip people who rely on tips, it means the system is fucking broken by design.
Tips are a big reason I stopped going out. Everybody wants one.
Every single time I see a fucking Square cash register… One of these motherfuckers:
Every single time I see that piece of shit, I know I’m about to hear the “it’s just going to ask you a few questions” line. And those “few questions” will be asking me to tip 25 goddamned percent on something that I’ve never tipped for before.
Fuck tips. 0 tips. Pay your people.
You pay for the service of being waited on… don’t want to tip… then go to McDonald’s! wtf! 🤬
Do you tip for the service for customer tech support or similar customer facing industries as well?
No, your comment is asinine and completely irrelevant, when you call tech support for example, Apple or AT&T, you are already paying their damn salaries with the bill you pay each month (plus they get paid more an hr-duh).
You don’t pay my salary when you come in dine at my table for hours and eat like $200 worth of food and provide NO tip! You occupied my table knowing others could come in and give me a better tips, that’s the difference!! You clearly haven’t worked in the food industry before.
I have! But in a civilized country, not the USA. I do pay your salary when I go to the restaurant, yes. You are paid by the restaurant only because people go there and eat. Your salary is literally dependant on people ordering food. It is the service you provide, you are not a fucking independent contractor that I have personally hires to serve my table lol. You are on the restaurant’s payroll, same as tech support is on whatever company’s payroll. No tips for one, no tips to the other. A techy gets paid the same whether they spend 5 hours on a ticket and licks the customer’s dick, or if they spend one hour and are complete asses.
Yeah, you have never worked the service industry in America so… comment invalid.
Don’t like tipping in the US than don’t go out, or stay in whatever county you are skimming servers out of tips you live in…
My restaurant actually pays us more than the bogus ass fed minimum wage and I don’t have to “kiss ass” of customers they genuinely like me, might be hard for you to comprehend but I get well over 20% on almost every table. I can make $3-4k a month with my wage and shifts like 25hrs a week, that’s what’s wrong in the US. When you make more as a server with half the hours than a full time teacher, something’s got to change…
Bottom line, my restaurant pays me $11.10/hr or $15/hr (asst manager) plus tips so basically tip your servers or do not go out and hit a drive thru instead. Stop punishing us because of what you believe in…
Is there an option to pick up my own food at the counter? I’d gladly do it.
Yes, it’s call take out. But still employees have to put the order together, bag it, and ensure everything is 100%, so def should tip them something!
I don’t tip for take out I have to pick up myself. But tipping culture here in The Netherlands is vastly different than the US. We basically only tip in restaurants, and only if the service was really good. Most people don’t tip for bad or average service.
Yeah, a lot of people don’t tip for take out, but who do you think makes and puts together your order for a nice restaurant take out? (I work for a Sushi and Steakhouse). Sadly, we have to and ensure orders are right and still don’t get tipped. It’s not a McDonald’s (we have many other options and temps of food, etc.). You came to a nice restaurant for take out and we ensure all is well, we had to put together your order and ensure all food is correct, it’s vastly different than a fast food drive thru. Yes, you had to pick it up but we still had to put the order together and ensure all the fine food is correct. If that makes sense, it’s different.
We don’t just heat up a cooked burger patty and put it on a bun and shove you through a drive thru, it’s 100% different. You came to a sushi steakhouse with different orders and temps of foods with modifications very different than the standard “take out”.
Basically, America just needs to pay the employees vs tips but that’s not changing. I was a teacher for years but with the recent political drama and parents shoving their kids to iPads with no respect I left and found out I am making almost 3X a month as a server than a teacher, that’s savage!
The answer is in your last sentences, employers should just pay a livable wage (mandated by the government really). In your first paragraph, all the things you explain to me are just part of the job. Nobody is going above and beyond to give me a better service/experience, it’s literally just people doing their jobs. In non hospitality services, people don’t get tipped for doing their job either, right? I’ve never seen anyone tip a nurse, teacher, police officer, etc.
The whole tipping culture in the US is such a wild concept. In that aspect, I’m glad that we here in The Netherlands don’t have that culture (yet), that we are not expected to tip and that we only tip great hospitality. But meanwhile the times are changing, we also see a “leave tip” prompt more often and it is really starting to annoy me. I’ll decide if I want to tip, no need to shove it in my face, especially not considering people make a living wage without tips anyways.
So you living somewhere else your opinion is noted, but you have no idea how we have to live over here… as a teacher I quit to make almost 3X more a month as a server… so unless you live here… . No comment.
That’s like women complaining about childbirth and men coming to try to compare… NO UTERUS NO OPTION… same…
DON’T live in America… no opinion. It’s noted but unless you live a day in our trash ass lives… NOPE!
I’m all for refusing to tip, but be up-front about it. Let the server know ahead of time that you won’t be tipping. Hell, let the manager (or if it’s a smaller place, the owner) know too, so you can actually get your opinion heard by someone who may be able to effect change. Make it clear that your refusal to tip is not a reflection of the server, but a protest against tipping culture.
Hell, while talking to the manager, you should also ask if they require servers to tip out the back-of-house staff. If you’re refusing to tip, it’s entirely possible that your server is losing money on your order, because they’re required to pay the kitchen a percentage of your bill. If the server is required to tip out, be clear that you want your bill excluded from the tip out, since you’re refusing to tip based on strongly held personal beliefs. If the manager protests or says it isn’t possible (it is possible, but they’ll lie to try to get you to tip), then they can serve you personally.
You’ll still get served, but it’ll be with the level of service that the waiter thinks you should get, rather than with the level of service that you think you deserve. If you’re going to refuse to tip, at least take the mask off and be honest so your server can do the same.
If you’re willing to do that, then more power to you. Believe it or not, many servers will be chill about it, and treat you the same as any other customer. Especially if you’re there when it’s slow, and they don’t need to tip out the back of house staff. They’re not losing any money by serving you, and they aren’t super busy so they have no reason to ignore you. But if you’re afraid to be honest because you might get worse service, then you’re just a scab who is leeching from the tipping culture and only hurting the working class.
Customer pays for product/service, and it’s the employer’s job the pay the employees. What the employer needs for this is his/her job to include in the price.
This may be anecdotal, but I ran into this exact same issue a few weeks ago. The suggested 20% was significantly higher than the 20% on the bill. It took me a little bit to figure out, but we were at the restaurant for a steak special and happy hour. The 20% tip was for the non-special price. For example, the steak and two sides special was $18, but the normal price was $28. The drinks were $5 but the normal price was $8. So the suggested tip was 20% of $36, not 20% of $23. These aren’t the exact numbers, and there were two of us, but you get the idea. The POS/Tip suggestion is setup so the servers don’t get the shit end of the stick when the restaurant is doing a deal/special. I’m not sure I fully agree with it, and I have my own beef with tipping culture in general, but I’m just looking to explain what might be seen in OP’s photo.
Understood, but not my problem. If it says 20%, it should be 20%. For trying to pull shit like this it is going to be a 0% from me.
If your employees rely on tips to meet months end, your business model is shit.
I’m guessing the tip is calculated before any discounts/comps, which would be conspicuously cut off in this photo
Why would you calculate the tip before the final amount? And why would that incorrect amount be printed out for the customer?
It certainly shouldn’t be the default “pre-caluaclated” amount, but if I have a gift card or something, I’ll still tip based on the pre-discount.
Say the bill was $100 for a group of 4 and we use a $50 gift card, I’ll probably still tip the $20. Seems kinda scummy to only leave $10.
It’s a terrible system that exploits people. I can’t change the system, but I can do my part and tip someone fairly for the hour they’ve helped me out.
That would be quite optimistic, but this is something I’ve noticed at multiple restaurants myself. I saw the tip “suggestions” were not accurate so I checked to see what numbers they might have been using and tried the after tax amount etc, but nope the numbers are just inflated artificially. It’s happened with or without alcohol on the tab, with and without sale items, and I don’t ever really get anything “comped” unless it’s a sauce on the side or something. I wouldn’t say it’s a scam, but I did roll my eyes the first time I noticed it.
I have yet to encounter an automatic tip calculation that doesn’t base the tip on the total bill including taxes. It’s a pretty infuriating cash grab. Not only am I directly having to pay an employee’s wages so the restaurant doesn’t have to, I’m having to tip the government, too? (Yeah, I know the government doesn’t get the tip)
But the government does get some from the “claimed” wages of the server
Tipping by percentage never made much sense to me. I order a coffee at a diner, the waitress only gets a 42 cent tip? She should get more if she has to carry a plate of food? She checks on me the same amount. That’s a five dollar tip at least.
Not only that but that waitress at a diner is probably providing a hell of a lot better service than that bartender where I have to wave money just to get served
