FTFY
Pls cross post this to !illegalism@lemmy.dbzer0.com lol
“When a measure becomes a target, it ceases to be a good measure.”
- Goodhart’s law
This is 100% correct in the IT world. I have a split IT dept due to mergers (its a whole thing, people are fighting to not give up knowlage on systems so their position looks useful to mgmt… its fucked) and the other side of the fence are the most useless window-lickers ever because their tier 1 just closes things almost at random to bump their numbers up.
It’s a huge problem in any industry. https://en.m.wikipedia.org/wiki/Wells_Fargo_cross-selling_scandal
window-lickers
I have no idea what this phrase means but immediately knew who you were talking about.
knowledge
We’re truly fucked as a society if the word “stole” offends/triggers/shocks anyone.
as a thief, I am offended. btw I’m suing you because your transgender flag in your bedroom triggered my PTSD when I was “re-appropriating” it.
Well I’m counter suing because when I got served with your lawsuit, it gave me the nastiest papercut!
It offends advertisers. To be honest I would be really interested in seeing if anyone has actually studied if any of this shit even does anything. Like it seems like complete nonsense that seeing a coca cola ad next to a post about theft would make someone less likely to buy coke in the future but we are currently ruining society based on this premise.
I do get tired of every piece of every thing we produce in any fashion being something to monetize somehow for ad revenue.
Hard agree here. The internet was better before every single aspect of it got monetized. It was cool when ads were just banner ads on websites sometimes with silly gifs.
Oh man, my workplace switched to an external IT support company, InfoSys, which pulls basically the same scam.
When you open a ticket, they immediately write something underneath – typically a question that’s already answered in the ticket – because it shows up in their statistics as low response times.
Then they’ll do shit like split up your ticket into three new tickets for no good reason.
And if you happen to be on holiday for a few days and therefore don’t respond, they’ll close your tickets due to inactivity.
Then you have to open a new ticket and link to the old ticket, if you can still access it, and then re-answer the same braindead questions again.
Basically, if it’s something you can solve yourself, you should, because it will take more time to communicate back and forth with InfoSys.
When you open a ticket, they immediately write something underneath – typically a question that’s already answered in the ticket – because it shows up in their statistics as low response times.
Fuck! So THAT’S why! I had wondered why the fuck companies would quickly restate my problem “just to confirm” and then take several days to respond after that 🤦🤬
Any system that can be gamed, will be gamed.
Corporate KPIs don’t even need to be that perverse. A slight misalignment causes massive inefficiencies.
Close your eyes OP, I’m about to say a naughty word.
Stole.
No, that’s the TrackPoint™
Clit mouse?
The term is reappropriate. And it is perfectly legal according to congress.
IT,
Thank you for replying to my ticket. Unfortunately, the key word in your recommendation appears to be censored. Could you take a look at the safety filter and try again?
- Peter
At first I was reading bone structure and was wondering how that would work
The image is really misleading into exactly that.
Power corrupts, IT management corrupts absolutely.
Does anybody else’s company do this with laptops? You tell them something doesn’t work so they take it and just give you someone else’s that had an issue they didn’t fix?
Um no… I work for a normal organization that has a financing deal for laptops and they don’t give a shit how many we go through as long as it’s not the contracts upper limit. Honestly I wonder where all these laptops go at the end of their 3 year term…
Hard drives are wiped and sold as “refurbished” to cheaper companies.
Sort of. Only because they don’t maintain their asset register correctly and the ticket system is shite. Dodgy equipment does end up going out but not always at the fault of the person issuing it.
You don’t need to unplug a printer for someone to need help with it:
An anecdote tells of the British government’s bounty on dead Indian cobras giving locals the perverse incentive to start breeding the snakes, to be able to kill more of them
Sounds like a BOFH
Does the company also happen to have a cobra problem?
Smartest IT guy.
Not IT Professional. IT Guy.
Big difference. My dumb ass could be an IT guy. I can fix printers and replace peripherals. I can’t troubleshoot a database. I am not an IT Professional.
Hey you created my job.
User privledges, only troubleshooting and robbing Peter to pay Paul with stolen peripherals
Are you getting paid to do anything IT related? Then you’re an IT professional. I know people have been getting confused about this word because of iPhones and gaming mice, but all it really means is a person who’s a member of a profession.
