“Can you please point to the policy that says I need a note at 28 weeks? Right there? You’re absolutely correct, that IS what the policy says. Well done! Now point to the policy that says I have to provide a note to you that I’m at less than 28 weeks. Take your time, I’m patient.”
I think she handled this brilliantly. I’d have only changed the last intrraction.
“No. I am only 24 weeks pregnant. Do I need documentation if I’m only 24 weeks pregnant?”
“Can you please point to the policy that says I need a note at 28 weeks? Right there? You’re absolutely correct, that IS what the policy says. Well done! Now point to the policy that says I have to provide a note to you that I’m at less than 28 weeks. Take your time, I’m patient.”