Or more likely a couple of months later they encounter the problem again and ask why it wasn’t fixed last time. Ignoring the information or troubleshooting requested. Which is then resent. Some months later they decide to just live with the problem.
I’m in this picture and I don’t like it
No news is good news.
lol, suddenly reminded me of an old ios jailbreak tweak http://aidyc.saurik.com/package/com.rpetrich.nonewsisgoodnews/
A small price to pay for being left alone.
Jesus why are people so terrible? I always respond
Uh I sometimes forget and then I have so much on my mind and then I feel bad about it which just makes the problem worse and then I end up replying a month later.
“You did something to my computer now it’s doing this, so it’s your fault.”
This is why I never ‘take a look at’ friends and family’s tech. Once you touch it all future issues are your fault.
That and expected to be freely done immediately. Family is the worse, always taking advantage of ya, at least mine did.
Classic supersition. Post hoc ergo propter hoc.
I’m normally the one calling out help desk folks on poor behavior (many tend to get stuck there and burnt out), but this is one of my pet peves. Don’t be rude to the 60k IT guy, they fix your shit.
Anyway had someone in a 300+ all hands bitch about IT not magically closing tickets without asking employees and bugging them for confirmation.
Just straight up told her we’re going to say please and thank my team when they solve an issue, and if she has an issue with a team member reaching to confirm a fix to not reach out to the team. People really can be cunts about their laptops.
And the reverse also applies, where when you have one person constantly contacting you for different ‘issues’, for more than a year, you can easily determine they must be a nepo hire or have some kind of blackmail on somebody important, as they are clearly too stupid to actually do any actual modern office job.
I love dealing with IT, you can tell they don’t want to deal with your problem by them giving you bullshit solutions over Teams instead of answering the ticket, leading me to give up on solving the issue.
