My wild guess: Is everyone now just using apps for every single little thing? So now using the mobile site is considered “fraud behavior” and using apps is “normal”? Like is this what their “fraud detection system” do now?

Like the same card works when you order it at the counter in store… why did the site reject it? it literally worked before on that same site…

Tries a bunch of different cards, also declines…

But those same cards do work on other sites…

Like…

I feel like when you

  1. Use their app
    and
  2. Create an account

you’re less likely to face problems…

But using mobile website + guest checkout is very likely to get flagged for some stupid reason…

  • Miles O'Brien@startrek.website
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    1 month ago

    I personally believe it is on purpose, to try and get you to download the app.

    Then they can get way more of your data to sell.

    • TommySoda@lemmy.world
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      1 month ago

      I’m gonna have to agree. It’s been a growing trend for years and most sites don’t even give you half the features on the site.

      The other day I went to place an order for a pizza on the Dominos website on my phone and it would crash every time I tried. Went to my PC and it worked perfectly first try. I’m not downloading your fucking app when I only eat your food, like, once a year.

    • Nate Cox@programming.dev
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      1 month ago

      It’s more about ads than data. It’s much more difficult for the average person to block ads on an app than on a website.

    • Richie’s Computer Stuff@lemmy.ca
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      28 days ago

      To add to this, I think this is why so many “smart” appliances/products have companion apps (I speak from my own thoughts so I don’t use certain language).

      For example, we had a perfectly good, ordinary air fryer (which is essentially just a miniature convection oven). But, my dad got a “smart” air fryer with WiFi connectivity and a companion app. All it really does is allow for remote control and send notifications when your food is done cooking, but you should not be leaving these things unattended to begin with, so the app’s usefulness is questionable at best.

      I have a sneaking suspicion that much of this is done to enable data collection. For example, they could hypothetically learn how frequently you use it and when, and then silently track your browsing history to suggest sponsored recipes. They could also have deals with other companies who are more specifically interested in user data. It’s yet another avenue for data extraction.

      I personally would not download these companion apps. They’re generally not necessary and if they are, there’s often an alternative product that does not require it. I’m of the opinion that an air fryer does not need an Internet connection. I feel that if remote accessibility was the true purpose, there should be an ability to access the device over a local network, rather than going through a server somewhere else.

  • exaybachae@startrek.website
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    1 month ago

    99% of the internet is trash. Pages bouncing all over while loading, constant cookie or login popups (even with various blockers), links not connecting, old long outdated content being pushed to the front of searches, junk AI slop non-answers articles or marketing lists about a problem vs actual detailed answers…

    Then there are all the various billing systems for various marketplaces, that all wanna require memberships for one time sales, before they tell you the shipping cost.

    And so so much more.

    It’s all heavily dysfunctional and lame and not user friendly at all anymore.

  • ChaosSpectre@lemmy.zip
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    1 month ago

    Apps get more permissions than websites do. Websites being bad is on purpose to make you use the app so they can collect and sell more data.

    Its enshittification

  • theunknownmuncher@lemmy.world
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    1 month ago

    No, but only because I do not use apps, so do not have a reference to compare with. If I can’t do it on your website, I don’t do it.

  • Paulemeister@feddit.org
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    1 month ago

    Even the new version of my banking app seems bad in comparison to the old one. Sure looks nice, but having a white screen until the web app has downloaded isn’t really good design

  • Retro_unlimited@lemmy.world
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    1 month ago

    First Covid happened and I noticed every piece of tech started getting bad updates.

    Then AI happened and things got worse…

  • Tedesche@lemmy.world
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    1 month ago

    Grubhub’s website seems intentionally unusable. Slow, constant errors, randomly logs me out, etc.

  • Sheridan@lemmy.world
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    1 month ago

    Clothing sites nearly always make my phone (iPhone 13) run hot after a few minutes of browsing. Often the phone as a whole will start to get really slow (thermal throttling?) and I have to force quit the browser and maybe even restart iOS.

    • atomicbocks@sh.itjust.works
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      1 month ago

      I have a 13 Mini and even Lemmy makes that happen sometimes but it’s gotten way worse for me since the update to iOS 26.