As evidence, the lawsuit cites unnamed “courageous whistleblowers” who allege that WhatsApp and Meta employees can request to view a user’s messages through a simple process, thus bypassing the app’s end-to-end encryption. “A worker need only send a ‘task’ (i.e., request via Meta’s internal system) to a Meta engineer with an explanation that they need access to WhatsApp messages for their job,” the lawsuit claims. “The Meta engineering team will then grant access – often without any scrutiny at all – and the worker’s workstation will then have a new window or widget available that can pull up any WhatsApp user’s messages based on the user’s User ID number, which is unique to a user but identical across all Meta products.”

“Once the Meta worker has this access, they can read users’ messages by opening the widget; no separate decryption step is required,” the 51-page complaint adds. “The WhatsApp messages appear in widgets commingled with widgets containing messages from unencrypted sources. Messages appear almost as soon as they are communicated – essentially, in real-time. Moreover, access is unlimited in temporal scope, with Meta workers able to access messages from the time users first activated their accounts, including those messages users believe they have deleted.” The lawsuit does not provide any technical details to back up the rather sensational claims.

    • Flipper@feddit.org
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      For Facebook it doesn’t matter if its e2e. They control the client on both sides. They can just let the client sent the clear text data to them.

    • CeeBee_Eh@lemmy.world
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      Any claims around E2EE is pointless, since it’s impossible to verify.

      This is objectively false. Reverse engineering is a thing, as is packet inspection.

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        Reverse engineering is theoretically possible, but often very difficult in practice.

        I’m not enough of an expert in cryptography to know for sure if packet inspection would allow you to tell if a ciphertext could be decrypted by a second “back door” key. My gut says it’s not possible, but I’d be happy to be proven wrong.

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          It isn’t. Otherwise security research would never happen for proprietary software and services.

          • Dr. Moose@lemmy.world
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            In the US, CFAA is so draconian that in certain aspects it can be very illegal to reverse engineer code behind explicit ToS which whatsapp make you agree through click-wrap agreement (meaning explicit I agree button press) upon installing the app. So Meta could easily sue you with very good chance of winning. I work in security and reverse engineer a lot of stuff but just because my company has lawyers that will protect me (also I’m not an american) but generally americans are super fucked here and there are many stories of people being sued and even imprisoned for breaking ToS.

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      No if this is proven it would be a real scandal and would bring a lot of users to better alternatives.

      If it’s false that’s good too, since then WA has e2e encryption

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        It’s already a known risk, because WA uses centralized key management and servers, and always has regardless what Meta says. If you believe their bullshit, then I feel sad for you.

        Also…you don’t think that LAWYERS willing to go up against Meta would have rock solid proof from these whistleblowers FIRST before filing a lawsuit?

        C’mon now, buddy.

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          Also…you don’t think that LAWYERS willing to go up against Meta would have rock solid proof from these whistleblowers FIRST before filing a lawsuit?

          This is not how civil court works. It’s not trial by combat. There is no standard for the quality of lawsuits filed. And despite what the ambulance chasers say on TV, Layers get paid even when they loose.

          “alleged in a lawsuit…” is the same level of credibility as “they out here saying…”.

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            It doesn’t matter if it’s criminal or civil. The costs to bring such a case are massive, and you’re leaving yourself open to a behemoth like Meta just dragging out the case for lengthy periods of time which drastically increase those costs.

            No law firm files suit against a giant company like this unless they have rock solid proof they will, at the very least, land a settlement plus recuperation of costs. Just not a thing.

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        What are the better alternatives? because it seems like the comment section is flooded with people (yourself included) that don’t understand that most (probably all) e2e messaging apps are vulnerable to this attack as long as they trust a centralized server.

        The issue isn’t an encryption one, it’s a trust one that requires you to trust the makers of the messaging app and the servers the apps connect to (and the method by which the app is distributed to you).

        • Zak@lemmy.world
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          Signal uses reproducible builds for its Android client, and I think for desktop as well. That means it’s possible to verify that a particular Signal package is built from the open source Signal codebase. I don’t have to trust Signal because I can check or build it myself.

          If I don’t have extreme security needs, I don’t even have to check. Signal has a high enough profile that I can be confident other people have checked, likely many other people who are more skilled at auditing cryptographic code than I am.

          Trusting the server isn’t necessary because the encryption is applied by the sender’s client and removed by the recipient’s client.

          • pressanykeynow@lemmy.world
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            likely many other people who are more skilled at auditing cryptographic code than I am

            Maybe but that doesn’t mean you have the same app they do, Google may have different apks for people who could check it and for those who won’t.

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              There is a risk Google could tamper with the app for specific users if they’re installing it from Google Play. I think it’s likely security researchers would discover that if it was widespread, but there’s a chance Google could do it undetected if they targeted it selectively enough.

              People who are concerned about this can download the APK directly from Signal and check its signature before installation.

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            You’re just replacing trust in Meta with trust in Signal Inc without understanding why WhatsApp is vulnerable to this.

            Is Signal Inc more trustworthy than Meta? probably

            is Signal (app) safe from the attack described? absolutely not.

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              Theoretically, you can check the code actually running on the Signal servers is the code they publish under a free and open source licence, using the hardware-based TEE attestations the servers will return

              Someone more knowledgeable than me may have managed to do so, I haven’t.

            • felbane@lemmy.world
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              Tell me you don’t understand how Signal’s E2E mechanism works without telling me you don’t understand how Signal’s E2E mechanism works.

              • RIotingPacifist@lemmy.world
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                Tell me you don’t understand what E2E encryption is without telling me you don’t understand that the limits of E2E encryption.

            • just_another_person@lemmy.world
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              See every other comment in this thread describing in great detail why you are wrong, but that you fundamentally DO NOT UNDERSTAND how any of this works whatsoever.

            • anon_8675309@lemmy.world
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              This is key and I don’t think Signal shies away from this. You MUST trust the code you’re running. We know there are unofficial Signal builds. You must trust them. Why? Because think of it this way. You’re running a build of Signal, you type a messages. In code that text you type then gets run through Signal’s encryption. If you’re running a non-trustworthy build, they have access to the clear text before encryption, obviously. They can encrypt it twice, once with their key and once with yours, send it to a server, decrypt theirs and send yours on to it’s destination. (for example, there’s more ways than this).

              • pressanykeynow@lemmy.world
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                The code can be okay but it’s delivery method(aka Google), the OS(aka Google) or the hardware can be compromised.

        • Pika@sh.itjust.works
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          Just because it’s centralized doesn’t mean that it falls under this risk sector. Theoretically if the app was open sourced and was confirmed to not share your private key remotely on generation (or cross sign the key to allow a master key…), then the most the centralized server could know is your public key, the server wouldn’t have the ability to obtain the private key (which is what is needed to read the e2e encrypted messages)

          This process would be repeated for the other party. The cool part of that system is you can still share your public keys via the centralized server, so you wouldn’t need to share the key externally. You just need to be able to confirm that the app itself doesn’t contain code to send your private key to the centralized server. Then checking integrity is as easy as messaging your friend to post what their public key is, and that public key would need to match the public key that the server is supplying as your contact.

          The server can’t MiTM attack it because the server has no way of deciphering the message in the first place, so the most it could do is pass the message onto the proper party whom has the private key to be able to decrypt it.

          Not that I have any other suggestions aside from signal though, there aren’t many centralized e2e chat services. Most use client to server encryption which would allow decryption server side.

          • RIotingPacifist@lemmy.world
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            Just because it’s centralized doesn’t mean that it falls under this risk sector.

            The attack as described almost certainly involves the server sending a message to your client and then having the messages replicated via a side channel to Whatsapp without breaking E2E encryption (it could be adding them as a desktop client or adding them as a hidden participant in all chats, that isn’t clear in the article)

            If you could run Whatsapp without connecting to Meta, you would be safe from this attack, but as you’ve pointed out a secure client is a better solution.

            • Pika@sh.itjust.works
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              Fully agree that in this case if the claim is true (they have had a few of these claims), it’s likely whatsapp either making itself a companion app that’s hidden, or has some form of escrow in place to allow deciphering the messages. (Considering Messenger allows decrypting e2e chats with a 6 digit security pin, I’m leaning towards an escrow)

              I was just mentioning that this isn’t a fault of it being centralized, this is a design choice by the company when implementing e2e encryption, and that a properly functioning system would never give the server the ability to decipher the messages in the first place.

        • Maestro@fedia.io
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          With e2e you don’t need to trust the servers. You only need to trust the client that does the encryption.

          • RIotingPacifist@lemmy.world
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            The attack as described almost certainly involves the server sending a message to your client and then having the messages replicated via a side channel to Whatsapp without breaking E2E encryption.

            But yes the point is you can’t trust the clients.

            If you could run Whatsapp without connecting to Meta, you would be safe from this attack, but as you’ve pointed out a secure client is a better solution.

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              That’s a given I think. If you can’t trust the OS then you can’t trust the client.

        • sexy_peach@feddit.org
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          What is your alternative? Everybody codes their own app??

          Also you’re unhinged in these comments

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        People wouldnt move. They know its not secure and they dont care enough.

      • devfuuu@lemmy.world
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        It would not. People don’t care. People don’t care that meta is an evil corp. Encryption is not even close to the top 10 reasons people use that app. It’s just a random word normal users throw around because marketing told them it’s good.

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    Call me old fashioned but I really think that for real E2EE the vendor of the encryption and the vendor of the infrastructure should be two different entities.

    For example PGP/GPG on <any mail provider>… great! Proton? Not great

    Jabber/XMMP with e2ee encryption great! WhatsApp/Telegram/signal… less so (sure I take signal over the other two every day… but it’s enough to compromise a single entity for accessing the data)

    • phtheven@lemmy.world
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      Okay Old Fashioned, but doesn’t open source encryption audited by a third party solve this problem? Signal protocol for example? Also proton, I’m guessing, but I’m too lazy to check

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        Yeah and I think it’s a pity. It’s the byproduct of “app culture” everything has to be easy. One button, plug and play…

        Unfortunately like many things in life “saving” (time and effort n this case) has a cost

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    Wait, you are telling me that the company whos entire business is collecting personal information, including people who don’t sign up for their services, to leverage for advertising, is keeping their platforms unsecured they can continually grab more information rather than secure it?

    I for one am shocked, absolutely shocked.

    • FlyingCircus@lemmy.world
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      Yes, except they’re not leveraging your data for advertising, they’re leveraging it so they can manipulate your political views and keep you from finding solidarity with other working people.

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    A lot of victim blaming in this thread. Why can’t you just be mad for someone who was deceived?

    • matlag@sh.itjust.works
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      Because it’s the gazillionth time the exactly totally absolutely same kind of shit happens with the very exactly same company that didn’t even try to hide who they were.
      And next week the very very same deceived people will be of Facebook, Instagram, etc. And maybe, just MAYBE they’ll migrate away from Whatsapp… to join another proprietary network of another billonaire’s controlled megacorp.

      Because I’m tired of being “that pain in the ass” when barely suggesting to use something else all to see at the end people crying over things they’ve be warned about.

      If a kid burns themself once on a kitchen’s hotplate, you assume they learnt their lesson in an unfortunate way despite all the warnings.
      If adults keep burning themselves over and over… and over and over and over, at which point are you entitled to say they’re part of the f*cking problem??

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        It’s like buying a hot dog from a gas station and not feeling awesome tomorrow.

        If you keep buying the hot dog every week, you see other people buying it and are fine, but you’re the only one getting sick week after week, at some point maybe you should just stop buying the hot dog.

        No one else is getting sick. They know what they’re getting. But you keep buying it expecting this time it’ll be different. And when it isn’t it’s the gas stations fault.

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      at what point is it someone’s responsibility to simply know better?

      this isn’t some complicated deceit it’s literally one of the most untrustworthy companies in the world lying to your face. A company we’ve known for now like two decades is untrustworthy and overtly harms people to make money

      do people have responsibility at all?

      • Jyek@sh.itjust.works
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        Do you think an attractive woman who has been raped multiple times should simply know better? Is she asking for it if she wears slightly more revealing clothing? How many times does she need to be sexually abused before it’s her fault? How much responsibility does she have for her own abuse?

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          Somehow you’ve managed to connect basic consumer responsibility to being raped

          There is literally something wrong with your brain if these are somehow remotely appropriate to compare

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        Telegram for iOS lets you create “secret chats” but as far as I know other platforms have eliminated that functionality at the request of governments. And I would assume Apple technically controls the keys on device.

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    15 years ago I’d have called this a conspiracy theory given how the evidence seems to be anecdotal, but given literally every single other thing we’ve learned in recent times about how cartoonishly evil and lying the tech bros truly are, it seems entirely likely.

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    It is end to end encrypted but they can just pull the decrypted message from the app. This has been assumed for years, since they said they could parse messages for advertising purposes.

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      Surely they have access otherwise how do they moderate and investigate account blocks, reports of spam etc. Accounts get suspended, then some automation reviews it, then it escalates to a human, who will have to make a judgement based on some policy. How can they do that if they see nothing? (I’m asking not condoning).

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    If I am not adding my own private key to the app, like in Tox, I don’t trust their encryption.

  • PierceTheBubble@lemmy.ml
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    E2EE isn’t really relevant, when the “ends” have the functionality, to share data with Meta directly: as “reports”, “customer support”, “assistance” (Meta AI); where a UI element is the separation.

    Edit: it turns out cloud backups aren’t E2E encrypted by default… meaning: any backup data, which passes through Meta’s servers, to the cloud providers (like iCloud or Google Account), is unobscured to Meta; unless E2EE is explicitly enabled. And even then, WhatsApp’s privacy policy states: “if you use a data backup service integrated with our Services (like iCloud or Google Account), they will receive information you share with them, such as your WhatsApp messages.” So the encryption happens on the server side, meaning: Apple and Google still have full access to the content. It doesn’t matter if you, personally, refuse to use the “feature”: if the other end does, your interactions will be included in their backups.

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    Proposed line of defense: “With all respect, M. Judge, with all the different times we fucked our users, lied to them, tricked them, experimented on them, ignored them, we already sold private discussions on Facebook in the past, our CEO and founder most famous quote is «They trust me, dumbfucks!», the list goes on and on: no one in their sane mind would genuinely believe we were not spying on Whatsapp! They try to play dumb, they could not possibly believe we were being fair and honest THIS time?!”

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    It would not be surprising if found to be true. Difficult to see how the current business model operates at a profit. Their long term goal is the usual loss leader model until a monopoly is achieved and then slug us with ads, sell all the data, hike the price, etc. Sickening to watch them cosy up to fascists. They are probably supplying any and all the agencies with intelligence scraped from their user base. If Facebook were a person they would be a psychopath.