I find it funny that the tip is already there before you get your food. I mean, did the driver make the burrito? He might be late and you get cold food, he might be a dick.
Mandatory tips in general is a silly concept for me. The driver should be earning a fair salary without it and the price of the food/delivery should account for the staff costs. And any tips should be a voluntary extra. I feel the same about adding taxes on top of the sticker price the way they do in the US. That was an unexpected culture shock for me when I went there a few years ago.
I find it funny that the tip is already there before you get your food. I mean, did the driver make the burrito? He might be late and you get cold food, he might be a dick.
Mandatory tips in general is a silly concept for me. The driver should be earning a fair salary without it and the price of the food/delivery should account for the staff costs. And any tips should be a voluntary extra. I feel the same about adding taxes on top of the sticker price the way they do in the US. That was an unexpected culture shock for me when I went there a few years ago.
Especially given the high probability that the app doesn’t even pass on that full amount to the driver.