As somebody who works in service desk, we love it when the users let us work away. Don’t go too far though, I might need you on standby to enter your creds
Ugh… There’s this sales / tech guy for this atrocious software I have to use. Everytime I have an issue and report it to him, he’s like “Oh, give me remote access and let me see if I can fix it right away.”
Dude… You have full access to my terminal server and in general the issues I report are not specific to my user account. So please let me work and do your thing without bothering me. When you have a lead and need my input please report back to me.
I take it as a break. Hang out on my phone and let them figure it out.
As somebody who works in service desk, we love it when the users let us work away. Don’t go too far though, I might need you on standby to enter your creds
Ugh… There’s this sales / tech guy for this atrocious software I have to use. Everytime I have an issue and report it to him, he’s like “Oh, give me remote access and let me see if I can fix it right away.”
Dude… You have full access to my terminal server and in general the issues I report are not specific to my user account. So please let me work and do your thing without bothering me. When you have a lead and need my input please report back to me.