A “longtime” Hertz customer says he is “done” with the car rental company after he claimed that the AI-powered damage detection system improperly flagged a nonexistent mark on the vehicle — even though video that he filmed immediately afterward appeared to back up his claim.
When angry customers sought to dispute the claim, they were unable to immediately reach a customer service rep.
“The link they send you does NOT allow you to submit a dispute. Calling customer support? Useless. They said they can’t do anything, even when I told them I have clear video evidence of the car being undamaged at the exact time the damage was claimed,” one customer said.
It seems that every corporation in the US has openly turned into a con that’s openly fleecing its “customers”. There are no straight transactions to be found any more.
And inevitably, this will percolate into all the other regions so that the rest of the planet’s shareholders can enjoy this new bounty.
You’ve just described capitalism
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Of course we can.
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You mean, the Federal Anti-Business Agency? Yeah, can’t have this sort of thing.
Except of, and that’s really weird, Amazon. Known for being shady in pretty much every other respect, they are weirdly still quite customer oriented.
Their customers are the sellers, and the sellers are getting fleeced just fine.
The buyers are a product they provide to the sellers.
Not quite, they sell a lot of stuff themselves as well.
Sure. But they are often copies of best selling products from third party sellers, again throwing them under the bus.
I didn’t say they were nice lol
It’s mindblowing the sheer VOLUME of Amazon Basics items there are, as someone who worked in their supply chain.
As someone who got fucked over so hard by Amazon that I am now boycotting them and every single subsidiary for life, this is false. They have always been shit, but their customer service has become so thoroughly enshittified that if you actually have a problem, you might as well just accept whatever loss you’ve fallen for.