If that person wasn’t there, you’d still be open though. From what I have seen of people going in during a holiday, they are all overworked with no time off and cannot get what they need beforehand, leading to them being essentially forced to.
Most of the time, it’s the store being open that causes customers to come in. People expect places to be closed on holidays, so they check online. If the store’s listing on Google Maps or whatever confirms it is indeed closed, most people will just say “oh dang, too bad”. If it actually ends up being open then they go, buy their stuff, and then make a sympathetic comment to the employees.
I agree and that’s how i operate. However the counter argument to this is, if a store is open and no one shows up at all then next year they will not open because there was not a single sale. Not sure how acurate that is in terms of corporate BS but that is the general counter argument i hear.
Serious question: Is it about the tone or would you rather nobody comes? I mean it’s the same working hours for you. Where I live, shops are closed on holidays and Thanksgiving isn’t one so don’t ask me if I might be that customer.
That comment also sucks when working holidays, particularly Thanksgiving. “They should let you be with your families!” Ok thanks, get out!
If that person wasn’t there, you’d still be open though. From what I have seen of people going in during a holiday, they are all overworked with no time off and cannot get what they need beforehand, leading to them being essentially forced to.
yeah but then if nobody comes in the first year, they might close for next year
I’ve gone to places on holidays only because I knew they were open. It wouldn’t have been a big deal at all if they weren’t open.
At least some places like New Zealand have a surcharge on public holidays.
Most of the time, it’s the store being open that causes customers to come in. People expect places to be closed on holidays, so they check online. If the store’s listing on Google Maps or whatever confirms it is indeed closed, most people will just say “oh dang, too bad”. If it actually ends up being open then they go, buy their stuff, and then make a sympathetic comment to the employees.
I agree and that’s how i operate. However the counter argument to this is, if a store is open and no one shows up at all then next year they will not open because there was not a single sale. Not sure how acurate that is in terms of corporate BS but that is the general counter argument i hear.
Exactly.
“Stfu, I need my stat pay”
Yeah that’s why, if I say anything, I just thank them for being there.
Serious question: Is it about the tone or would you rather nobody comes? I mean it’s the same working hours for you. Where I live, shops are closed on holidays and Thanksgiving isn’t one so don’t ask me if I might be that customer.
I would usually respond something along the lines of well, people still show up so we’re here. Don’t miss that line of work one bit.