I wonder what they thought would happen.
They thought they were enough of a monopoly in the consumer and small business market that people wouldn’t have much choice. Management started believing their own marketing propaganda. They forgot that none of their product is unique.
This is what happens when csuite starts huffing marketing’s farts without anyone from CX in the room to explain how this was all gonna end.
Starting to think that companies are all competing on a secretive Achievements Global Leaderboard.
Synology finally unlocked: “Hubris - only 99% of other large corporations have achieved this”.
I have an old Synology NAS; which i was considering upgrading.
But…
- They removed Video Station and HEVC support
- Recently moved to remove all hardware transcoding
- This stupid HD restriction
- The decision to once again cheap out on hardware. My Synology is about as powerful as a first-gen Netbook. Newer models aren’t much of a step-up. I’m surprised they opted to upgrade networking to 2.5gbe, probably pressure from competitors.
- Edit: from a comment, the e-waste builds with non-upgradeable RAM
Yes the software is easy and reliable to use, but the fact that I only need to interact with it a few times a year, means it’s no longer a selling point for me.
The HDD restriction was the nudge I needed to finally build my own NAS on Unraid. No regrets, and my DS923+ sold on eBay for nearly the same amount of money I paid for it 18 months ago.
Lol
I bought a Synology after I moved to Germany in a moment of weakness where I wanted a NAS but was dealing with immigrating and wanted something easy.
I wouldn’t say I regret it because it worked out of the box and now I self host a bit. But my next NAS will be custom as I’ve been disappointed with the hardware and the company since.




