They have only about 50M paying subscribers. Spotify has over 300M, same with Netflix. People use it because it’s convenient (search is mostly broken now) and free. I would like to see how many people and companies would use it if they actually had to pay for the environmental damage it’s causing. I think most people that do use it would happily go back to the time before AI. It’s useful but it’s definitely not the revolution we were promised.