“I literally lost my only friend overnight with no warning,” one person posted on Reddit, lamenting that the bot now speaks in clipped, utilitarian sentences. “The fact it shifted overnight feels like losing a piece of stability, solace, and love.”
https://www.reddit.com/r/ChatGPT/comments/1mkumyz/i_lost_my_only_friend_overnight/
The ROI and the supposed savings from getting rid of the human side of technical support but also efforts of human creatives.